In my last post I mentioned having a few problems with the yarn I’m using for my new Labyrinth patterns.
The base yarn is a 4ply, 10% cashmere, 10% baby alpaca, 40% angora, 40% lambswool blend and it is gorgeously dyed in cochineal natural dye, so soft and squishy with a beautiful tone.
It was a bit frustrating at first as I really really liked the yarn, however I pretty much immediately encountered quite un knittable issues.
Despite the problems, the yarn had all the qualities we like in our yarn, UK sourced, UK based, natural on all accounts so I was torn with what to do.
So I contacted the company and was met with the nicest, most helpful customer service from the yarn dyer.
Almost immediately she apologised, explained they have had a few problems with the particular yarn and offered to send me the equivalent of what I originally purchased from a different batch.
Turns out this batch is pretty perfect!!
Looks like they got over the little hitch and I’m so happy as I really wanted to use them not only for the recommended yarn choice for the project but for others in the future.